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Investors are emerging wiser from the recession and securing
success while ensuring a return on their investment. David
Lindahl, a renowned property investor advises that successful
ownership starts with a solid team. Your management staff should
be motivated and held accountable. Mr. Lindahl owns over 7,000
units around the US and has been investing in apartments and
homes for more than 14 years. When the self proclaimed
“Apartment King” reiterates the importance of a reliable team,
landlords across the United States heed the word.
Trusting your
team on word of mouth alone is a divine, but unrealistic
practice. Simply assuming that your
managers are providing excellent service to your tenants is a
gamble. In addition to maintaining the image of your complex,
you rely upon your manager to carry out the day-to-day functions
of running it. More often times than not, your manager is also
trusted to bring in new tenants and implement strategies to
attract and maintain renters. Call Tracking is a vital
technology in this regard. ACI Call Tracking, one of the most
competitive in this field, provides the means for Landlords to
monitor productivity and professionalism. How is your team
representing you in their dealing with your tenants and
potential tenants. This technology would be beneficial for
landlords invested in multiple properties for training purposes,
collections and even maintenance management.
With inbound
call tracking
landlords can measure the effectiveness of their promotions by
tracking the calls they generate. Each one is given it's own
unique phone number then the incoming calls are traced, tracked
and recorded.
Outbound call tracking
tracks and records all outbound calls from your employees. This
can be especially advantageous when dealing with
maintenance/repairs disputes. The most vital aspect of both
inbound and outbound call tracking is ensuring the tenants or
prospective tenants are satisfied and accurate information is
given.
ACI
Call Tracking provides both inbound and outbound call tracking,
as well as web analytics. It eliminates the guess work, from
advertising, employee retention, lay offs, promotions and
training. Landlords rarely supervise their teams, the teams are
simply trusted when they should be held accountable.
The
cost of call tracking is a lot less than what is lost by one
vacant apartment, one day with an unproductive employee, or one
ineffective ad. If it isn't, ACI Call Tracking will cancel your
account with no contractual obligations or penalties. How much
is it costing you not to try? Contact ACI Call Tracking, get
your questions answered and start maximizing your return on
investment.
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